Scott's dedication to providing intentional and attentive care led his patient to nominate him for the award.
“Jacque's presence and approach stood out, particularly given the challenges I have faced in the past," Scott's patient wrote. "Many people tend to be intimidated by me because of my previous behavior or my diagnosis. Unfortunately, this has often led to feeling isolated or seen only as a patient with mental health struggles rather than as a whole person.”
Scott organized group sessions that allowed his patients to create an environment where they felt supported and empowered, with “real lessons and practical skills I could take with me,” the nominator wrote.
“Jacque was able to look beyond ‘labels’ and treat me with genuine respect and compassion. He acknowledged my dignity and worth. This simple but profound act made a significant difference in my recovery and overall well-being," the patient wrote.
Click here to nominate a ChristianaCare caregiver for the ROSE Award.
The Professional Nurse Council at ChristianaCare selects
ROSE Award recipients using an anonymous process based on nominations from patients, families and ChristianaCare caregivers. Nursing partners in caregiving — behavioral health specialists, clerks, home health aides, homemakers, medical assistants, monitor technicians, office assistants, patient care technicians, perioperative care technicians, procedural area technologists and surgical technologists — are eligible.